Check out the 20Bet Customer Support in Canada
Customer support is a cornerstone of any great gambling site, and 20Bet Canada is no exception. Whether you have questions about the platform, need assistance with 20Bet live games, or require help funding your account, their support team is ready to assist.
To ensure accessibility, 20Bet offers multiple contact channels directly through their site. But how does their service truly measure up? Discover all the details in our in-depth 20Bet support review.
How to Contact 20Bet Support?
Like every gambling site, 20Bet Canada has a customer support feature; however, it takes it a bit further. This platform has responsive agents that offer helpful guides or tips for any inquiry or question. You can also use this for 20Bet responsible gaming options.
To reach them, go to the site footer and select the “Contact Us” option. Clicking on this button will redirect you to a page with several channels.
These include:
- Live chat
- Contact Form
There is also an FAQ section that consists of answers to several predetermined questions. It’s advisable for Canadian players to visit this page before reaching out to a 20Bet customer support agent.
Phone Number
Unfortunately, 20Bet does not currently offer phone support for Canadian players, which might be a drawback for those who prefer direct communication with an agent. However, several alternative channels are available for reaching their support team.
Sign UpLive Chat
If you are looking for quick answers, then 20Bet live chat is the way to go. This gambling site offers this service 24/7 for Canadian players to get answers to questions. Look for the green chat icon in the bottom right corner of your screen.
Clicking this button will bring up a pop-up where you’ll have to enter your name and email address. Once this is done, you’ll be greeted with a bot ready to answer any question.
However, if you prefer speaking to a live agent, you can request this through the automated assistant. The representatives are quick and helpful in assisting Canadian players.
Email Support
Another method of reaching out is via their 20Bet email address. While the process is quite long, it’s the best option for issues that require you to attach documents like IDs or images.
There is also the 20Bet contact form, where you only need to enter the inquiry on the site, and an agent will get back to you. Unlike live chat, you often get a response within a few hours of sending a request. You can contact them via:
- Customer Support – support@20bet.com
- Complaints – complaints@20bet.com
Average Waiting Time
20Bet seeks to provide quick support to all Canadian players’ issues or questions; however, each channel has a different average response time. Based on our review, here’s what to expect:
- Live Chat: After testing out the live chat support on different occasions, we determined the average time to be under five minutes.
- Email: Unlike live chat, email support takes a while to get a response. Although 20Bet guarantees a response within twenty-four hours, our tests showed an average reply time of five hours.